xCaliber
Developed for Reliable Home Environment to empower their staff in managing sales, service, and operational workflows efficiently. Designed for a company specializing in HVAC equipment sales and maintenance, the platform centralizes all critical processes into a single, intuitive interface.
Key functionalities include:
- Inventory Management: Track all HVAC equipment with serial numbers, prices, and warranty details.
- Customer Management: Maintain comprehensive customer profiles, including orders, payments, and warranty records.
- Quotes & Calculations: Generate accurate quotes based on property-specific calculations, such as space, ceiling height, windows height, facing direction, and total square footage.
- Sales & Invoicing: Sales staff can generate quotes, accept payments, and automatically create invoices.
- Work Order Management: Convert approved quotes into work orders for technicians to schedule and perform installations.
- Manager Approval: Handle special discount requests from sales staff with managerial approval workflows.
- Recommended Equipment: Suggest optimal HVAC equipment based on calculated requirements while offering alternative options.
- Technician & User Management: Efficiently manage staff roles, permissions, and technician schedules.
- Calendar & Appointments: Schedule sales visits, installations, and maintenance appointments in an integrated calendar system.
The xCaliber app unifies complex HVAC operations, saving time, reducing errors, and ensuring high-quality service delivery for both staff and customers.