inPwr

Streamlining Emergency Response Services

Mobile and web platform developed for inPwr, an electrical services company, to optimize their Emergency Response Services and internal operations. Designed to centralize all critical processes in one intuitive interface, the app enables administrators and staff to efficiently manage customers, equipment, jobs, technicians, invoices, and reports. By providing real-time access across web and mobile devices, the platform streamlines workflow, enhances coordination among team members, and improves response times, ensuring reliable and efficient service delivery to customers.

Key functionalities include:

• Role-Based Access: Two roles—Admin and User—ensure secure operations, with Admins managing customers, equipment, technicians, jobs, invoices, and reports.
  
• Customer & Site Management: Maintain customer profiles, multiple sites per customer, and discount handling, all integrated with map-based address selection.
  
• Equipment Management: Track equipment by category, model, serial number, vendor, rate, and state availability; enable/disable equipment as needed.
  
• Technician Management: Add, edit, and manage technicians’ information, class, rates, and schedule integration with jobs.
  
• Job Management: Create, edit, and track jobs, assign equipment, calculate selling prices and discounts, and manage equipment returns.
  
• Invoice Generation: Automatically generate invoices after jobs are confirmed, ensuring accurate billing for labor and equipment.
  
• User Management: Admins can add, edit, enable/disable users and send invitations for account access.
  
• Reports: Comprehensive reporting for equipment usage, labor hours, and job details with date-range filters for efficient tracking.

• Dashboard: Quick overview of active jobs, total selling price, customer and equipment counts, and latest jobs and technicians added.